How to launch an Email Transaction:

            Email Transaction.

            An email transaction is an online invoice sent to the customer for them to pay from wherever they are:
                      E.g. A guest books accommodation for future and requires the customer to make the payment through any of the below modes            of payment:
            • Visa, MasterCard, American Express
            • Mpesa (Kenya, Tanzania), Airtel (Kenya, Tanzania), Tigo Pesa (Tanzania, Rwanda), MTN Money (Zambia, Uganda, Rwanda)
            • All currencies: USD, EUR, GBP, KES, TZS, UGX, ZMW, ZAR, CFA, NGN & more than 40 other currencies.
            On your Direct Pay Online account, click on icon " Email Transaction" at the top right side as shown below:

            Fill in the details:

            Customer Information

            • Fill in the mandatory fields: First Name, Last Name and Email address.


            • Service Type - Select the type of service
            • Service Date - This is the actual date the service will be consumed by the customer.
            • Description - Short description of the service to be provided.
            • Payment Time Limit - This is the date you want your customer to have made their payment before they check-in

            Transaction Details:

            • Booking reference - This is an internal reference for your records.
            • Total – Select the Currency and type in the total amount you want your customer to pay.
            • Continue & send Email later:
            • Use this option to save the transaction within the system and only send it when you wish to. It can be used in a case where one needs to confirm certain details before sending the link to the customer.
            • Save & Send Email to Customer:
            • Use this option to send the link to the customer immediately.

            Updated: 25 Jul 2018 03:29 PM
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